IUX offers a world-class deposit and withdrawal system designed to meet the needs of global traders. To help you manage your capital effectively, we have compiled this comprehensive guide covering supported payment channels, processing times, and essential transaction rules.
Supported Deposit and Withdrawal Methods
IUX provides a wide range of payment gateways to ensure maximum convenience:
- Credit/Debit Cards: Secure transactions via Visa and Mastercard.
- E-Wallets: International online payment systems like Neteller and Skrill.
- Local Bank Transfer: Direct transfers via local banks in multiple supported countries.
Processing Times
One of IUX’s core strengths is the speed of financial processing:
- Deposits: Typically instant or within 5-10 minutes for QR Code and Credit Card methods.
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Withdrawals: Usually processed within 5-15 minutes, not exceeding 24 hours.
Note: Withdrawal requests can be processed 24/7.
Transaction Terms and Conditions
To ensure 100% security and approval, please adhere to the following rules:
- Matching Account Names: The name on the bank account used for deposits and withdrawals must match the name of the IUX trading account holder to prevent money laundering.
- Base Currency: Most trading accounts use USD. The system will automatically calculate exchange rates based on real-time market prices.
- Zero Broker Fees: IUX does not charge internal fees for deposits or withdrawals (though intermediary bank or network fees may apply).
How to Check Your Transaction History
You can easily track and manage your transactions through the Client Area by following these steps:
- Log in to your account on the IUX website.
- Navigate to the “Trade Menu.”
- Select the “Transaction” function.
- Tap "History" Choose the time period you would like to view (you can select up to 3 months). You can also filter the results by Type and Status to find the transactions you need. Transaction Status Meanings:
- Pending: Your transaction is currently being verified and processed.
- Success: The transaction has been completed successfully.
Tap the Export icon to export your transaction history. The report will be sent to the email address registered with your account.
If you have any questions or encounter issues regarding your transactions, please contact our support team via email at support@iux.com, or live chat is available 24/7.