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GENERAL INFORMATION & SUPPORT · GENERAL INQUIRIES & TECHNICAL SUPPORT

How to Clear Browser Cache and Cookies

Official IUX Help Centre guidance, arranged in a distraction-free reader while preserving the source article’s images and embedded videos.

Official source updated February 23, 2026

Have you ever wondered why a website loads slowly, displays incorrectly, or refuses to let you log in even with the correct password? Most of the time, these issues can be fixed by simply clearing your browser's cache and cookies. This guide will show you how to do it on the most popular browsers to ensure a faster and more secure browsing experience.

What are Cache and Cookies?

  • Cache: Stores parts of websites (like images) to help them load faster during your next visit. However, an outdated cache can cause display errors if the website has been updated.

  • Cookies: Small files created by sites you visit. They save your browsing information, such as login status and site preferences.

How to Clear Cache and Cookies in Google Chrome (Desktop)

  1. Open Chrome and click the three dots (⋮) in the top-right corner.

  2. Select More Tools > Clear Browsing Data.

  3. Choose a time range. To fix most issues, select "All time".

  4. Check the boxes for "Cookies and other site data" and "Cached images and files".

  5. Click Clear data.

How to Clear Cache and Cookies in Safari (iPhone / iPad)

  1. Open the Settings app on your device.

  2. Scroll down and tap Safari.

  3. Scroll down and tap Clear History and Website Data.

  4. Confirm by tapping Clear History and Data.

How to Clear Cache and Cookies in Microsoft Edge

  1. Click the three dots (...) in the top-right corner and select Settings.

  2. Click on Privacy, search, and services from the left sidebar.

  3. Under "Clear browsing data," click Choose what to clear.

  4. Select your desired time range and items, then click Clear now.

Why Should You Clear Your Cache and Cookies Regularly?

  1. Fix Website Display Issues: Clearing the cache ensures you see the most recent version of a website.

  2. Improve Security: Deleting cookies helps protect your privacy by clearing out tracking data and active login sessions.

  3. Boost Performance: Over time, a large cache can slow down your browser. Clearing it out can help pages load more smoothly.

Note: After clearing your cookies, you will likely be logged out of most websites and will need to sign in again.

Important information

Access to this website is restricted. IUX does not solicit, market, or provide services to persons located in, resident in, or citizens of Australia, Canada, the United Kingdom, the United States of America, or Malaysia. By selecting "I Confirm" below, you expressly represent and warrant that you are not a citizen or resident of, and are not accessing this website from, any of the jurisdictions listed above. If you do not meet this requirement, you must refrain from accessing the website.