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Help Centre

PARTNER PROGRAM · PARTNER PROGRAM OVERVIEW & MANAGEMENT

Why Did I Receive an EDD Notification?

Official IUX Help Centre guidance, arranged in a distraction-free reader while preserving the source article’s images and embedded videos.

Official source updated April 22, 2026

What Is an EDD (Enhanced Due Diligence) Notification, and How Does It Affect Commission Withdrawals?

If you receive an EDD (Enhanced Due Diligence) notification, it means your account is currently under additional verification in accordance with regulatory requirements and related compliance obligations.

During this period, the system will temporarily suspend the commission withdrawal function for your partner account until the verification process is completed.

What Is EDD (Enhanced Due Diligence)?

The Enhanced Due Diligence (EDD) process is part of IUX’s:

  • Anti-Money Laundering (AML) measures

  • Regulatory Compliance policies

IUX applies these procedures strictly in order to:
• enhance system security
• protect partners and all users
• maintain platform transparency and reliability

Important Notes About Partner Commission Withdrawals

• Once the EDD verification is successfully completed, the partner account’s commission withdrawal function will be restored immediately.

• IUX places the highest importance on security and thorough data verification. All partners must complete the EDD process fully.

• If the EDD verification is not completed within 30 days, the system may permanently suspend commission withdrawals in accordance with regulatory policies.

Documents Required for EDD Verification

You can review the list of required documents for the EDD process via the provided link, or request more information through the following channels:

• Live Chat 
• Email: partner@iux.com

Our team is ready to assist and provide detailed guidance so you can complete the process correctly and quickly.

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